The Two-Step in Customer Service Mergers

In Texas, everyone must go through the rite of passage of learning the Texas Two-Step. And if you are like me, born and raised in the Lone Star State, you learn quickly that a basic guide to mastering the dance is to move in a “quick-quick-slow-slow” rhythm. This approach of “quick then slow” turns out…

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How One Company Hires for Cultural Fit

In one of our previous blog posts, ⟨”What Theo & the Cubs Teach Us About Corporate Culture”⟩, we shared some thoughts on the importance of screening candidates for character-culture fit in the recruiting and talent selection process. As promised, here is on example of how an organization put culture-fit screening into practice. PPR Talent Management…

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Dallas 100 Recognizes Metre22

What a great way to wrap up 2016. In December, Metre22 was recognized by the Dallas Business Journal and ranked #31 on the 2016 Dallas 100 list of fastest growing companies in the Dallas – Ft. Worth area. We’re elated with the recognition. Metre22’s Managing Partner, Don Robinson, commented, “We really owe this recognition to…

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In a Merger, Employees Don’t Fear Change. They Hate the Uncertainty.

We’d all like to be poised, confident, and self-assured. Too bad life gets in the way. Cancelled flights, unexpected traffic jams, weather emergencies, unwelcome health news, mergers and acquisitions… all situations that create uncertainty. Some will say that people’s emotions run high in a situation like a corporate merger because of an innate fear of…

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